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Browse Categories The knowledge base is divided into different categories. Select the category appropriate for what you're looking for.     Can't you just send it to me in an email or PDF file? (1 Articles)        -Unfortunately that is something we are not permitted to do by copyright agreement..... Contacting Customer Service (3 Articles)        -Requesting a reset, contacting by email, phone etc. Copyright Issues (2 Articles)        -Why can't I save the file to my hard drive? Why can I only print one copy? Error Messages (3 Articles)        -common error messages and what they mean Finale Viewer (2 Articles)        -I bought a finale file but the viewer won't load. How to use our service (4 Articles)        -Instructions on how to use Scorch & Related Questions I can't get passed the sign in page! (1 Articles)        -It just keeps booting me back to the beginning I can't see any of the music on the site (1 Articles)        -What am I doing wrong? Linux Users (1 Articles)        -Linux workarounds Mac Users ! (7 Articles)        -Requires special Installation Musicality (3 Articles)        -How to transpose or change instruments using Scorch technology Norton Users (1 Articles)        -Certain Norton Products can interfere with your session Payment Options (2 Articles)        -What payment methods do you accept? Printing Issues (4 Articles)        -If you enounter printer problems and need a reset always follow the printer problem link at the top of the actual purchased file print page. Scorch - Previously Installed Versions (1 Articles)        -I already have Sibelius Scorch installed but it's not working properly on this site Scorch Viewer Installation Problems (10 Articles)        -How to use Scorch and related installation questions. Sheet Music doesn't look right in the viewer (1 Articles)        -The sheet music in the viewer appears to be box like or have uneven rounded ends. Shopping cart empties everytime I try to checkout (1 Articles)        -I place items in my shopping cart but everytime I try to check out it says there is nothing in my shopping cart! Why? Site disappears when I click on print (1 Articles)        -Browser Crashing Sound / Playback Issues (1 Articles)        -Not hearing any sound when I push play. The song is not the sheet music format I wanted! (1 Articles)        -Formats The song is not the version I wanted! (1 Articles)        -not the same song or version that I thought it was going ot be Transpose and/or instrument change didn't take. (1 Articles)        -Why didn't it print the changes I made?	Top 10 Articles This list contains Top 10 most viewed articles.     Installing Scorch in Windows 7, XP Service Pack 2, SP3 or Windows Vista   Can't see the free preview samples.   How to use Scorch   Linux Workaround as submitted by a customer   I've installed Scorch, but I still don't see the preview   How does this work?   Mac users installation procedures   Why didn't it print the key or instrument changes I made?   I'm using FireFox or Netscape but it doesn't work.   Can't you just send it to me in an email or PDF file?
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